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Powering 500M+ conversations

AutomateConversations.DelightCustomers.

Build AI chatbots that resolve 70% of support tickets instantly. Deploy across every channel your customers use, with setup that takes minutes, not months.

0M+
Conversations
0%
Tickets Resolved
0.0
CSAT Score
0/7
Always On
Features

Everything You Need to Automate Support

Intelligent chatbots that learn, adapt, and deliver exceptional customer experiences.

AI-Powered Chat

Natural language understanding that handles complex queries, multi-turn conversations, and context switching effortlessly.

Visual Bot Builder

Drag-and-drop flow editor with pre-built templates. Build sophisticated conversation flows without writing a single line of code.

Omnichannel Support

Deploy bots across your website, WhatsApp, Facebook Messenger, Slack, SMS, and more from a single dashboard.

Smart Handoff

Seamlessly escalate to human agents with full context. AI suggests responses and prioritizes by urgency and sentiment.

Knowledge Base Integration

Ingest your docs, FAQs, and help articles. The bot learns your product and delivers accurate answers instantly.

Analytics & Insights

Track resolution rates, conversation sentiment, popular topics, and agent performance with real-time dashboards.

How It Works

Go Live in 3 Simple Steps

Step 1

Connect Your Data

Upload docs, connect your help center, or paste your website URL. Our AI learns your product in minutes.

Step 2

Build Your Bot

Use the visual editor to design conversation flows, or let AI auto-generate them from your knowledge base.

Step 3

Deploy Everywhere

Add the widget to your site and connect messaging channels. Go live with one click.

Use Cases

Built for Every Industry

🛒

E-commerce

Automate order tracking, product recommendations, returns processing, and cart recovery conversations.

💻

SaaS Companies

Onboard new users, answer feature questions, and surface relevant documentation automatically.

🏥

Healthcare

Triage patient inquiries, schedule appointments, and provide 24/7 information with HIPAA compliance.

🏦

Financial Services

Handle account inquiries, fraud alerts, and loan applications with enterprise-grade security.

Why BotForge

The Chatbot Advantage

70% Ticket Deflection

Our AI resolves the majority of support tickets instantly, reducing agent workload dramatically.

5-Minute Setup

Install our widget, connect your knowledge base, and go live. No engineering resources needed.

30+ Languages

Auto-detect and respond in your customer's language with native-quality translations.

99.99% Uptime

Enterprise-grade infrastructure with global CDN, auto-scaling, and built-in redundancy.

Testimonials

Loved by Support Teams

BotForge resolved 73% of our support tickets automatically. Our CSAT went up while our costs went down by 40%.

Lisa Chang
VP of Support, ShopFlow Commerce

The visual bot builder is incredible. We built a complex onboarding flow in an afternoon that would have taken weeks to code.

James Morrison
Product Lead, Launchpad SaaS

Multilingual support out of the box was a game changer. We now serve customers in 15 countries without hiring translators.

Sofia Petrov
Head of CX, GlobalTech Inc
FAQ

Frequently Asked Questions

Simply connect your knowledge base, help docs, or website. Our AI ingests your content and builds a semantic understanding of your product. You can also upload PDFs, CSVs, and FAQ documents. The bot improves continuously from conversation data.
Yes. You control the tone, language style, greeting messages, and escalation behavior. You can make the bot formal, casual, playful, or match your brand voice exactly with our personality editor.
The bot seamlessly hands off to a human agent with full conversation context. Agents see the AI's suggested response and customer sentiment score. You set the rules for when handoff occurs.
We support website chat widget, WhatsApp Business, Facebook Messenger, Instagram DMs, Slack, Microsoft Teams, SMS (via Twilio), and email. New channels are added regularly.
Absolutely. We're SOC 2 Type II certified, GDPR compliant, and offer HIPAA-compliant deployments. All data is encrypted at rest and in transit. We never use your data to train our base models.
Pricing is based on monthly active conversations. The Starter plan includes 1,000 conversations/month. Growth includes 10,000. Enterprise is unlimited. All plans include unlimited bot flows and knowledge base articles.
Get Started

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14 days free. No credit card required.

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Transform Your Customer Support with AI

Join thousands of teams already using AI chatbots to deliver faster, smarter, and more cost-effective customer service.

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