Capture YourPets Personality

We will send you a detailed preparation guide upon booking, but key tips include: ensure your pet is well-rested, groomed, and fed before the session. Bring their favorite toys or treats. For anxious pets, consider a short walk before arriving. We recommend avoiding baths the same day to prevent static in fur.

Do not worry - we are experienced with all pet personalities! We use patience, positive reinforcement, and treats to help pets relax. Sessions are flexible, and we will work at your pets pace. If needed, we can take breaks or reschedule at no additional charge.

Absolutely! We encourage family members to join. The Fur-ever Family and Premium Paws packages are perfect for this. We will capture both individual pet portraits and beautiful family moments together.

Yes! While we specialize in dogs and cats, we photograph all pets including rabbits, birds, horses, reptiles, and more. Just let us know what type of pet you have when booking so we can prepare appropriately.

We monitor weather forecasts closely. If conditions are unsafe, we will reschedule at no charge. We can also pivot to our studio or covered outdoor locations. Light rain can create beautiful moody photos if you are comfortable with it!

Standard turnaround is 7-10 business days. You will receive an online gallery with all edited images, available for download. Premium Paws packages include rush delivery (3-5 days). Prints and albums take an additional 2-3 weeks.

We recommend booking the Fur-ever Family or Premium Paws packages for multiple pets. These include more time and images to properly photograph each pet individually and together. Additional pets can be added to any package for $50 each.

Yes! Gift certificates are available for any amount or specific package. They make perfect gifts for pet lovers and never expire. We can email them directly to the recipient or provide a printable version.

Cancellations made 48+ hours before your session receive a full refund or free rescheduling. Cancellations within 48 hours receive a 50% refund. No-shows are non-refundable. We understand emergencies happen and will work with you when possible.

Yes! Your online gallery remains accessible for one year, and you can order additional prints, canvases, albums, and other products anytime. We offer a la carte pricing and bundle discounts for large orders.